Return & Refund Policy
At ADESHWAR ELECTRICALS PVT LTD, we strive to provide high-quality electrical and electronic products to our customers. If you are not completely satisfied with your purchase, our return and refund policy ensures a smooth and transparent process.
1. Return Eligibility
Products can be returned within 7 days of delivery if they meet the following conditions:
The product is unused and in original condition
The product is returned with original packaging, accessories, and invoice
The item received is damaged, defective, or incorrect
Products that are used, damaged by the customer, or without original packaging may not be eligible for return.
2. Non-Returnable Items
Certain products may not be eligible for return, including:
Items damaged due to improper handling
Customized or special-order products
Products without original packaging or accessories
3. Return Process
To request a return, please follow these steps:
Contact our support team within 7 days of delivery.
Share your order number and product details along with images if the product is damaged or defective.
Once the request is approved, we will provide instructions for returning the product.
4. Refund Process
After the returned product is received and inspected, the refund will be processed.
Refunds will be issued to the original payment method
Processing time may take 5–7 business days
In case of Cash on Delivery (COD) orders, the refund may be processed via bank transfer
5. Exchange Policy
If you receive a damaged or defective product, we may offer a replacement based on product availability.
6. Shipping Charges
Return shipping charges may apply unless the return is due to a damaged or incorrect product.
If the return is approved due to our error, we will cover the shipping cost.
7. Contact Us
For any return or refund related queries, please contact us:
ADESHWAR ELECTRICALS PVT LTD
Email: adeshwar121@yahoo.com
Phone: +91 9964271641